Frequently Asked Questions

Everything you need to know about creating your dream home.

What is the standard shipping time for furniture orders?

Most of our furniture items are handcrafted to order and typically ship within 2 to 4 weeks. Delivery times may vary based on your location and the size of the item.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove delivery for an additional fee. This includes room-of-choice placement, full assembly, and removal of all packaging materials.

What is your return policy for home decor?

We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your wood products sustainably sourced?

At Dreamland, we are committed to the environment. All our wooden furniture is crafted using FSC-certified timber from responsibly managed forests.

Can I request fabric swatches before purchasing a sofa?

Absolutely! We offer up to five complimentary fabric swatches so you can see and feel the materials in your own lighting before making a commitment.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger furniture purchases.